Hello,
I am seeking information from those of you who may utilize a listening
platform or software for safety and security/threat assessment purposes.
The communications staff at our institution use Brandwatch (formerly
Falcon), a social listening platform. They are allowing us to utilize the
platform to create a dashboard for safety and security. For those that are
using or have access to similar tools, what are the keywords or phrases
that you have found helpful, those that have been less useful or resulted
in unintended flags, and/or recommendations that you have for someone
creating a new dashboard.
Thank you,
Heather
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*Heather Kloeker-Webster, Ed.D.* (she, her, hers)
Interim Campus Behavioral Threat Assessment Coordinator & Case Manager
UNC Charlotte | Safety & Security
9201 University City Blvd. | Charlotte, NC 28223
kloeker-webster(a)uncc.edu | 704-687-8462 | charlotte.edu
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